Shipping policy
At Casa De Coco, each order is prepared with precision and care, reflecting our commitment to craftsmanship and elevated service. From our atelier to your doorstep, we ensure your delivery experience is as refined as the garments within.
Order Processing
All orders are processed by the following business day, Monday through Friday, excluding U.S. holidays. Orders placed over the weekend or on holidays will be processed the next business day.
Shipping Rates and Services
Shipping costs are calculated at checkout based on real-time rates provided by UPS. You may select from the following services during checkout:
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UPS Ground
Estimated delivery within 3 to 4 business days, depending on destination. -
UPS Next Day Air
Expedited delivery available within 1 to 2 business days.
All delivery times are estimated and subject to variation based on shipping location, seasonal demand, and carrier capacity.
Shipping Confirmation and Tracking
Once your order is fulfilled and ready to ship, you will receive a confirmation email with your tracking details. This allows you to follow your shipment’s journey every step of the way.
Shipping Destinations
We currently ship exclusively within the United States. If you are located internationally and would like to inquire about special orders or upcoming availability, please contact us directly.
International Inquiries: fashion@casadecoco.com
Customer Support
If you have any questions about your order or shipping details, our Client Services team is here to assist you with grace and promptness.
Please email fashion@casadecoco.com and we will respond within business hours.
Thank you for choosing Casa De Coco. Every order we send carries more than a garment. It carries intention, elegance, and a story waiting to be worn.